If my pet’s problem doesn’t get better, can I get a refund for his/her veterinary care?

Unfortunately, we can’t offer refunds for veterinary care. Our fees cover the cost of examining, testing, diagnosing, and treating your pet.

Not all health problems have a straightforward solution. Some may be chronic, requiring a long-term management plan; others may be more difficult to diagnose or may involve several causes. A cure may not always be possible, and treatment may be ongoing. Your veterinary team will do everything they can to find answers and continue to help your pet.

Location

Location Hours
Monday8:00am – 7:00pm
Tuesday8:00am – 6:00pm
Wednesday8:00am – 6:00pm
Thursday8:00am – 7:00pm
Friday8:00am – 6:00pm
Saturday8:00am – 12:00pm
SundayClosed

Appointment hours: Monday & Thursday, 9am - 11:30am & 2pm - 6:30pm Tuesday, Wednesday, Friday 9am - 11:30am & 2pm - 4.30pm Saturdays 9am - 11:30am Reach us at: (608) 253-7361